Axcess Nordic ApS

Generelle oplysninger

Perfecting the customer experience is the new black – and for good reasons: Customer expectations are not getting any lower as service is getting more and more complex to handle.

How do you convert your good intentions into efficient actions that creates value for your customers and your business? For that purpose, you need operational insights.

This is what we do.

We help customer focused businesses and organizations optimizing and improving customer experience. Further to that we help financial and energy trading companies with telephony, compliance and information systems.

As trusted and experienced partner with solutions from e.g. Verint Systems, Calabrio and Thomson Reuters, we provide the technology and integrate it with your organization.

But first and foremost, we help you driving value from your investment. Whether your focus is to reduce avoidable calls, improve service, faster onboarding of new colleagues, enhance self-service, improve NPS or something else.

We provide you with valuable insights in, what customers say, do and experience. We will enable you to reach out and grab the data. And we will help you using the power of data to act to improve your business or organization.

This is the Axcess Nordic Experience.